Get Hospice Nursing Support

Avion Palliative and Hospice Care, LLC is here to support you during life's most challenging times. Our team is dedicated to providing compassionate hospice nursing support tailored to the needs of families and individuals in Georgia. Whether you have questions about our services or need immediate assistance, we're just a call or email away.

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Privacy Policy & SMS Terms(Required)

AVION Palliative & Hospice CarePrivacy Policy & Terms of Service

Last updated: December 2025

AVION Palliative & Hospice Care ("AVION," "we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information across our website and SMS/text messaging services.

By using our website or opting into SMS communications, you agree to the terms outlined below.

1. Privacy Policy

1.1 Information We Collect

We may collect the following types of information when you visit our website or submit forms:

Personal Information

  • Name
  • Email address
  • Phone number
  • Address
  • Information submitted through contact or referral forms

Non-Personal Information

  • Browser type
  • Device type
  • IP address
  • Pages visited
  • Time spent on site
  • Cookies and analytics data

Health-Related Information

If you submit medical or health-related information through our website, it may be considered Protected Health Information (PHI) and will be handled in accordance with HIPAA.

1.2 How We Use Your Information

  • Respond to inquiries
  • Provide requested services
  • Schedule consultations
  • Improve website performance
  • Communicate updates or service information
  • Comply with legal and regulatory requirements

1.3 Cookies & Tracking

We may use cookies and analytics tools to improve site functionality. You may disable cookies through your browser settings.

1.4 How We Protect Your Information

  • Secure servers
  • Encryption where appropriate
  • Access controls
  • HIPAA-aligned security practices

1.5 Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

1.6 Your Rights

  • Request access to your information
  • Request corrections
  • Request deletion (where applicable)
  • Request communication restrictions

1.7 Contact for Website Privacy Questions

AVION Palliative & Hospice Care
Privacy Officer
Email: [s.jones@avionhospice.com]
Phone: (770) 852-8757

2. SMS/Text Message Privacy Policy

2.1 SMS Consent

By providing your mobile number, you consent to receive SMS/text messages from AVION, including appointment reminders, care coordination messages, service updates, and administrative notifications.

2.2 Message Frequency

Message frequency varies based on your care needs.

2.3 SMS Data Privacy

AVION does not sell or share SMS data. We do not send detailed medical information via standard SMS unless you explicitly consent or secure messaging is used.

2.4 SMS Security

Standard SMS is not encrypted. For sensitive matters, AVION may request a phone call or use secure messaging.

2.5 Opt-Out Instructions

Reply STOP to unsubscribe. Reply START to resume messages.

2.6 Carrier Disclaimer

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

3. Website Terms of Service

3.1 Acceptance of Terms

By using our website, you agree to these Terms of Service.

3.2 No Medical Advice

Website content is for informational purposes only and does not constitute medical advice.

3.3 User Responsibilities

  • No misuse of the website
  • No unauthorized access attempts
  • No uploading harmful content

3.4 Intellectual Property

All website content is owned by AVION and may not be reproduced without permission.

3.5 Limitation of Liability

AVION is not liable for downtime, errors, third-party actions, or misuse of information.

3.6 Changes to Terms

AVION may update these Terms at any time. Continued use of the website indicates acceptance.

4. SMS Terms of Service

4.1 User Agreement

  • You agree to receive automated or manual text messages
  • You agree to provide accurate contact information
  • You agree to notify AVION if your number changes

4.2 No Emergency Use

SMS must not be used for emergencies. Call 911 for urgent medical needs.

4.3 Message Delivery

Delivery may be affected by carrier or network issues.

4.4 Termination of SMS Services

AVION may suspend or terminate SMS services at any time.

5. Contact Information

AVION Palliative & Hospice Care
Compliance & Privacy Department
Email: a.dorestant@avionhospice.com
Phone: (770) 852-8757